KONE Care™ maintenance packages

Our maintenance packages provide the best service available for both KONE and non-KONE lifts, escalators and automatic building doors. Our service packages include a wide selection of individual modules to provide you just the level of Care you need, whether your main concern is compliance, operational transparency or top performance. For every customer we create a unique maintenance plan tailored to the site and to each piece of equipment.

Image_KONE Care™ Standard

Compliance

Safety compliance for people who don't want to worry about lift maintenance.

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KONE Care™ Plus

Transparency

Helping you manage your equipment plan for the future.

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KONE Care™ Premium

Performance

Because your business depends on it.

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Compare maintenance
packages*

KONE
Care™
Standard
KONE
Care™
Plus
KONE
Care™
Premium
Service
  available
for
KONE Modular Based Maintenance™ Available for elevatorsAvailable for escalatorsAvailable for automatic building doors
KONE Customer Care Centre Available for elevatorsAvailable for escalatorsAvailable for automatic building doors
Voice Link Service Available for elevators
Entrapment Rescue Service Available for elevators
Call-out Service   Partial Full Available for elevatorsAvailable for escalatorsAvailable for automatic building doors
Service Repair   Partial Full Available for elevatorsAvailable for escalatorsAvailable for automatic building doors
KONE eOptimum Notification   Partial Full Available for elevatorsAvailable for escalatorsAvailable for automatic building doors
Authority Service     Available for elevatorsAvailable for escalators
Enhanced Call-out Response Times     Available for elevatorsAvailable for escalatorsAvailable for automatic building doors
KONE Care™ Online
Available for elevatorsAvailable for escalatorsAvailable for automatic building doors
* Available for elevators Service available for
lifts
Available for escalators Service available for
escalators
Available for automatic building doors Automatic building
doors