Call-out service

Call-out service minimises the disruption in situations of equipment malfunction by restoring the equipment’s normal operation as quickly as possible.

A direct voice link allows a service agent to advise trapped passengers, and if necessary to dispatch the nearest qualified technician to the caller’s site, so service can be restored as quicky as possible within an agreed upon timeframe.

Help is always just a button-push away, and careful call-out procedures ensure that the help you get is fast, effective and professional.