A leap towards sustainability
For future generations: utilizing remote software updates and repair technology, KONE Remote Service minimizes the necessity for on-site visits, effectively lowering travel-related emissions.
Your time respected: KONE Remote Service minimises disruptions and ensures that building owners and managers can focus on more critical tasks. The system proactively identifies potential issues before they escalate, offering a hassle-free experience.
Enhanced uptime: by achieving a 55% decrease in customer-reported callouts and enabling remote rescues in as little as one minute, this service guarantees continuous lift operation, enhancing both user convenience and safety.
Giving you peace of mind
KONE demonstrates its dedication to superior lift care through ongoing software updates, implemented during off-peak hours to minimize disruptions. These updates integrate the latest features and cybersecurity enhancements, ensuring optimal performance and safety. Our team of experts can perform remote actions to troubleshoot and fix issues quickly. Remote monitoring and validation of equipment status, combined with frequent operational performance tests, allow for immediate responses to any anomalies detected.
KONE Remote Service offers a comprehensive set of features aimed at preserving and optimizing lift performance.
- Remote Service update: keeps the lift equipped with the latest features and security enhancements, seamlessly implemented during periods of inactivity for maximum safety.
- Remote test sequence: identifies minor deviations and validates equipment performance without interrupting regular operation.
- Remote car call: provides real-time validation of the lifts operational status, facilitating faster troubleshooting.
- Remote restart: allows for immediate resolution of certain malfunctions and can be used for remote rescues, significantly reducing downtime.
Ensuring safety and compliance
Every remote action executed by KONE undergoes rigorous testing and validation to guarantee that mechanical safety features remain intact. These actions are officially approved by local authorities and performed by skilled KONE experts, maintaining the highest levels of safety and compliance. While many issues can be resolved remotely, KONE experts are always ready to provide on-site support when needed. This hybrid approach ensures that all maintenance needs are met promptly and efficiently.
Discover how KONE Remote Service can transform your building’s lift maintenance. Embrace the future of lift care today.
