Contact

KONE CUSTOMER SERVICE

For general queries please call us at 0345 1 999 999.

You can reach on working days between 08.30 and 17.00

Or use the contact form

REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency

Tel 0800 652 0692

KONE OFFICES AND CONTACTS

KONE Plc head office
Global House,
Station Place, Fox Lane North
Chertsey, Surrey, KT16 9HW
03451 999 999

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KONE Online

New buildings
New buildings

Discover how KONE provides world-class services and innovative solutions for new buildings – all you need for smooth people flow Overview

New buildings >

Advanced People Flow solutions

See how you can improve the building experience with advanced people flow solutions.

New buildings > Advanced People Flow solutions >

Access solutions

Learn about access control and integrated access solutions for a wide range of building types.

New buildings > Advanced People Flow solutions >

Destination solutions

Improve lift performance. We offer destination solutions for a wide range of building types.

New buildings > Advanced People Flow solutions >

Infotainment solutions

Learn about digital displays and lift screen content managment. We offer lift screens.

New buildings > Advanced People Flow solutions >

Monitoring solutions

Learn about remote lift monitoring. We offer monitoring solutions for new buildings.

New buildings > Advanced People Flow solutions >

Health and well-being solutions

Find out more about lift air conditioning, air purification and touchless technology.

New buildings > Advanced People Flow solutions >

KONE Office Flow

KONE Office Flow is a modular, connected solution that adapts with the needs of your building and its users, providing smooth people flow with touch-free access and personalised user experiences that make office environments more attractive and efficient.

New buildings >

Lifts

We offer many different types of lifts for a wide range of new buildings.

New buildings > Lifts >

KONE MonoSpace® DX

Find a space-saving machine room-less lift for low-rise buildings and mid rise buildings.

New buildings > Lifts >

KONE MiniSpace™ DX

Learn about a passenger lift with a highly compact lift machine room.

New buildings > Lifts >

KONE TranSys™ DX

Learn about durable lifts that offer best-in-class connectivity features.

New buildings > Lifts >

KONE Motala™

KONE has introduced its Motala platform lift in Great Britain. Motala is now available with extended finish options, bringing it in line with the award winning KONE MonoSpace range. Motala is a solution for making all premises accessible. In many two or three-storey buildings, such as private hom

New buildings > Lifts >

Lift connectivity

See how our intelligent lift offering adds value. We have a smart lift for new buildings.

New buildings > Lifts >

Lift interior design

Modern lift design for new buildings. See how our lift interior offering adds value.

New buildings > Lifts >

Loading Bays

Discover Loading Bays

New buildings >

Escalators

Learn about the different types of escalators. We offer flat escalators and airport escalators.

New buildings > Escalators >

TravelMaster 115

Learn about an inclined autowalk for demanding people flow needs.

New buildings > Escalators >

TransitMaster 165

Learn about the KONE travelator solutions and find a new moving walkway.

New buildings > Escalators >

KONE TravelMaster™ 110

Find a commercial escalator and get outdoor elevator maintenance.

New buildings > Escalators >

KONE TransitMaster™ 120

Learn more about the highly durable and eco-efficient KONE TransitMaster 120 escalator – optimised for transit centres to ensure a pleasant passenger experience, even under the most demanding traffic conditions.

New buildings > Escalators >

KONE TransitMaster™140

Learn about our moving staircase solutions and find a new walkalator.

New buildings >

Moving Walkways

Well designed and manufactured moving walkways and autowalks are a must for today’s highly demanding public areas. They are key to ensuring the smooth, efficient and safe flow of people travelling within a building’s environment.

New buildings > Moving Walkways >

KONE TravelMaster™ 115

Learn about an inclined autowalk for demanding people flow needs.

New buildings > Moving Walkways >

KONE TransitMaster™ 165/185

The KONE TransitMaster™ 165 is a heavy-duty autowalk primarily targeted towards the infrastructure segment with demanding traffic conditions, such as airports, railways as well as stadiums and other transit centres.

New buildings >

Automatic doors

Learn about automatic doors for a wide range of use cases. We offer hotel doors, hospital, doors and office doors.

New buildings > Automatic doors >

Revolving doors

Find out about innovative automatic revolving doors. We offer rotating doors for a wide range of building types.

New buildings > Automatic doors >

Automatic sliding doors

Learn about electric sliding doors. We offer automatic sliding doors for a wide range of building types.

New buildings > Automatic doors >

Swing doors

Learn about our automatic swing door operators. We offer operators for automatic swing doors.

New buildings > Automatic doors >

Hermetic doors

See our soundproof interior doors and fireproof doors. We offer hermetic doors for new buildings.

New buildings > Automatic doors >

Turnstiles

Get a better turnstile access control system. We offer security turnstiles for a wide range of buildings.

New buildings >

Industrial doors

Durable and enegy-efficient automatic doors for differents types of buildings and environments. Click to read more!

New buildings > Industrial doors >

KONE Sectional Overhead Doors

Read about our durable and space-efficient sectional overhead doors, which help ensure efficient goods flow into and out of your commercial building.

New buildings > Industrial doors >

KONE High Speed Doors

Discover our eco-efficient high-speed internal and external doors – all designed to improve goods flow and minimise energy costs in commercial environments.

New buildings > Industrial doors >

KONE Roller Shutters and Grilles

Roller shutter doors are ideal for environments where floor space is essential. The roller shutter door is hung from an overhead frame attached to the wall and supported by side piers.
Existing buildings
Existing buildings

Discover our high-quality solutions for the maintenance and modernisation of lifts, escalators and automatic doors – all from one trusted supplier Overview

Existing buildings >

Elevator connectivity

Learn about our smart building solutions. We offer smart lift solutions for existing buildings.

Existing buildings >

Elevator user experience

Enhance the lift user experience. We offer lift lighting for a wide range of buildings.

Existing buildings >

People Flow Solutions

Discover our solutions for access and destination control, as well as communication and equipment monitoring.

Existing buildings > People Flow Solutions >

Access solutions

Learn how KONE’s integrated access control helps tenants travel smoothly and safely from the building entrance to their home floor.

Existing buildings > People Flow Solutions >

Destination solutions

Learn how KONE destination solutions reduce waiting and travel times by taking into account the number of passengers and their destination floors.

Existing buildings > People Flow Solutions >

Infotainment solutions

Find out how to enhance the passenger experience in KONE DX Class lifts with KONE infotainment solutions.

Existing buildings > People Flow Solutions >

Office Solutions

Rethink the workplace environment and transform your office with solutions designed to enhance People Flow experiences and create healthier, safer workspaces.

Existing buildings > People Flow Solutions >

Monitoring solutions

Discover how KONE monitoring solutions can improve people flow in your building with a real-time overview of equipment status and improve risk management for smoother building handover.

Existing buildings > People Flow Solutions >

KONE Office Flow

KONE Office Flow is a modular, connected solution that adapts with the needs of your building and its users, providing smooth people flow with touch-free access and personalised user experiences that make office environments more attractive and efficient.

Existing buildings > People Flow Solutions >

Health and well-being solutions

Get KONE’s touchless and cleaning solutions to keep your lifts, escalators, and doors safe and healthy.

Existing buildings >

Maintenance

Find flexible solutions for lift, escalator and automatic door maintenance. We offer a wide range of building maintenance services.

Existing buildings > Maintenance >

Your maintenance journey

Learn about your maintenance journey with KONE and our intelligent maintenance services and contract options for lifts, escalators, and automatic building doors.

Existing buildings > Maintenance >

KONE Care – preventive maintenance

Discover how KONE’s flexible, tailored preventive maintenance services keep your lifts, escalators, and automatic building doors safe and in good condition.

Existing buildings > Maintenance >

KONE Care DX

Boost user experience, maximise uptime and prolong your lift’s life with a sustainable maintenance service for KONE DX Class lifts.

Existing buildings > Maintenance >

KONE 24/7 Connected Services

See how predictive maintenance services reduce faults, speed up repairs and increase safety. Our predictive maintenance solutions proactively monitor lifts, escalators and automatic building doors.

Existing buildings > Maintenance >

Customer communications channels

Stay up to date with equipment status and maintenance work progress around the clock.

Existing buildings > Maintenance >

Customer service

Find out how to contact KONE when you need to make a maintenance service request or report an incident, and how to stay up to date with maintenance work via our digital channels.

Existing buildings > Maintenance >

Managing people flow and user experience with KONE DX

Our connected KONE DX lift solutions add value to your building and make sure it’s ready for whatever the future brings. Improved accessibility for residents and visitors and a cleaner, healthier environment.

Existing buildings >

Lift modernisation

Learn about lift safety features and explore the benefits of lift modernisation.

Existing buildings > Lift modernisation >

Full lift replacement

Learn about the lift replacement cost and increase the value of a building.

Existing buildings > Lift modernisation >

Modular modernisation

Find out about lift renovation and see how it improves the lift controller.

Existing buildings >

Escalator & Autowalk modernisation

Find out how to improve escalator safety and upgrade chain components and drive components.

Existing buildings > Escalator & Autowalk modernisation >

Full escalator replacement

Find out how a new escalator or an autowalk replacement can benefit your building.

Existing buildings > Escalator & Autowalk modernisation >

Modular modernisation

Learn about escalator repairs and see the benefits of modular escalator modernisation.

Existing buildings >

Door modernisation

See how door renewal and door modernisation can improve door security and door safety.

Existing buildings > Door modernisation >

Full door replacement

Learn about automatic door replacement and upgrading the door control unit and door insulation.

Existing buildings > Door modernisation >

Modular modernisation

Make the most of your automatic door maintenance with modular door modernisaton

Existing buildings >

Buildings without an elevator

Increase the value of a building by retrofitting small lifts. We offer pitless lifts.

Existing buildings >

People Flow Planning and Consulting

Discover how KONE People Flow Planning & Consulting services can help you create a smart building with seamless people flow through expert analysis, lift data and world-class tools.
Digital Services
Tools & downloads
Tools & downloads

Our easy-to-use tools and informative downloads support you throughout the lifecycle of your building. Overview

Tools & downloads >

Tools for architects

Tools & downloads >

Brochure Library

Tools & downloads >

Tools for designers

Tools & downloads >

Codes & standards

We offer a range of solutions for ensuring compliance with various codes and regulations, including accessibility, vandal resistance, and operation during a fire.

Tools & downloads >

Glossary

Tools & downloads >

Certificates
Stories & references
Stories & references

Overview

Stories & references >

Stories

Stories & references >

Press releases

Stories & references >

References
About us
About us

About KONE in Great Britain Overview

About us >

KONE as a company

KONE in Great Britain

About us > KONE as a company >

Environment

We support the ongoing green transformation of the built environment into smart eco-cities, low-carbon communities, and net zero energy buildings.

About us > KONE as a company >

Safety

About us > KONE as a company >

Innovations

KONE is the industry forerunner in technological innovations.

About us > KONE as a company >

Diversity, equity and inclusion

Diversity makes us unique, inclusion makes us powerful. At KONE, we strive to build and nurture an inclusive culture that promotes and values diversity.

About us >

Contact us

How to contact our teams

About us > Contact us >

Branch offices

We have offices across Great Britain

About us > Contact us >

Contact form

Fill in the contact form and we'll contact you shortly!

About us >

Card Payments

Card payments for UK customers

About us >

Disabled VAT Relief

Disabled value added tax relief
Careers
Careers

Overview

Careers >

We offer

Careers >

Students & graduates

Careers >

Technicians & professionals

Careers >

Recruitment process

Careers >

Apply now

Careers >

Frequently asked questions
KONE Online
Contact us

KONE Plc

Global House, Station Place, Fox Lane North,
Chertsey, Surrey, KT16 9HW
tel. 08451 999 999

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