myKONE customer portal for real-time service insight

myKONE customer portal for real-time service insight

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MYKONE CUSTOMER PORTAL

Stay up to date anywhere, anytime

At KONE, we're constantly innovating to make your experience smoother and more transparent. myKONE is our commitment to give you clarity, control, and confidence at every step of our partnership. This new customer portal gives you real-time transparency into your equipment, projects, and service. Interactive digital workflows put you in control. Manage key processes directly in the portal, including reviewing and approving tenders. Everything is in one place, with an intuitive design that saves you time and effort.

Whether you're a project manager overseeing new installations, a facility manager monitoring equipment health, or a building owner seeking comprehensive service oversight, myKONE is designed to empower you with the information and actions you need.

Clarity, control, and confidence at your fingertips

myKONE provides real-time insights, puts you in control of tenders, data, and documentation, and empowers smarter long-term decisions on a secure, seamless platform across devices.

Stay informed

Get real-time updates and actionable insights into the performance and status of your equipment and service. Review delivery and service information and make informed decisions with confidence.

Take control

Easily manage and approve tenders, keep critical data up-to-date, and access your key documentation.

Make better decisions

Gain insights to extend equipment lifetime, maximize building value, and make future-proofed investments. myKONE gives you the knowledge you need to make smarter long-term decisions.

Sleek and secure design

myKONE combines award-winning design with a seamless, personalized experience across all devices – from mobile to desktop – while ensuring top-tier cybersecurity.

myKONE customer portal for real-time service insight

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Effortless project updates

Track your lift delivery and installation status in one place, 24/7. Receive automatic emails when important changes happen, and know exactly what’s expected from you to keep your project moving smoothly. Quickly reach the right KONE project contacts whenever needed.

myKONE customer portal for real-time service insight

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Tender approvals

Review tender details, provide necessary information and approve tenders in one place. Ensure clarity and alignment across your team with a unified interface that works seamlessly on any device.

myKONE customer portal for real-time service insight

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Service and equipment information

Get real-time visibility into your equipment’s status and service activities. Receive alerts for upcoming actions and critical events to prevent downtime. Track all visits, ongoing work, and service history in one place, with downloadable reports and customizable notifications to keep you updated.

Want to learn more? Join the myKONE early access list

Be among the very first to benefit. Join our early access list to receive exclusive updates, early access opportunities, and be notified the moment myKONE is available in your region.


Country *|Great Britain|Northern Ireland|Republic of Ireland





+44

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My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance|24/7 Connected Services|Other
Equipment/service type *|Elevators|Autowalks|Escalators|Doors|Advanced People Flow solutions|People Flow planning|Loading Bay|Other
Equipment/service type *|Elevator|Autowalks|Escalators|Advanced People Flow solutions |People Flow planning|Other


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myKONE customer portal for real-time service insight

myKONE customer portal for real-time service insight

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