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What is predictive maintenance?

In short, it’s a service that uses AI-based analytics to identify and fix potential issues in your lifts, escalators, and automatic building doors before they cause problems. Our predictive maintenance is called KONE 24/7 Connected Services.

Home is where the reliable lift is

Everyone expects their home to be a sanctuary, free from hazards and hassle. Even the slightest problem may cause a crack in this sense of security. By making lifts significantly more reliable and safer, predictive maintenance is a real game-changer for residential buildings.

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Safety and convenience for residents:

Avoid unpleasant surprises and maintain a sense of security.

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Less call-outs, less complaints:

24/7 monitoring coupled with preventive maintenance reduces call-outs in average by 28% and keeps your residents satisfied.

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Efficiency and readiness:

Automatic issue reporting saves time and keeps you up to date and able to address residents’ questions.

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Prolonged elevator lifetime:

Tackling of problems early helps to avoid damaging breakdowns.

“When an elevator is working, no one is walking around going, ‘Great! This is working!’ but once it goes out of service it becomes a catastrophe. But with KONE 24/7 Connected Services, all this is minimized.”

Sebastian Warnsman, Business Development Manager, KONE Germany

Contact us

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How can we help you? *|I am interested in a KONE product or service|I want to contact KONE customer service










My message is about *|Maintenance services|Invoices|Ongoing project|KONE digital tools|A complaint|Feedback about KONE|Other

My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance services|Residential Flow in a new building|Residential Flow in an existing building|24/7 Connected Services|Other
Equipment/service type *|Elevators|Escalators|Doors|Smart building solutions|People Flow planning services|Multiple/other
Building type *|Residential|Office|Retail|Hotel|Leisure, education, special buildings|Medical|Public transportation and airports|Marine (e.g. vessels or offshore installations)|Other
Your role *|Architect|Builder|Resident|Housing board member|Facility manager|Building owner|Developer|Consultant|Other

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