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What is predictive maintenance?

In short, it’s a service that uses AI-based analytics to identify and fix potential issues in your lifts, escalators, and automatic building doors before they cause problems. Our predictive maintenance is called KONE 24/7 Connected Services.

Every floor means business

The world has seen an unprecedented growth in online shopping. To keep people coming back to your stores, an inspiring and smooth user experience is imperative. Fending off major malfunctions in your facilities plays a huge role in it. And this is where predictive maintenance comes in.

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People and revenue flow uninterrupted:

Fending off disruptions helps to secure people flow at peak hours and keeps visitors happy.

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Fewer breakdowns and quick recovery:

Even 50% of the escalator stoppages can be solved with immediate restart due to automatic reporting and analysis.

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Data-based investments:

Maintain the value of your property and increase its reputation and desirability in the future.

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Better reputation and atmosphere:

Better accessibility and smoother customer journeys means good reputation and more customers.

“KONE 24/7 Connected Services is able to lead me in the direction of the root cause, which would previously have been a bit of a guessing game, relying on little more than personal experience.”

Daniel LaFleur, Mechanic, KONE Canada

Contact us

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How can we help you? *|I am interested in a KONE product or service|I want to contact KONE customer service










My message is about *|Maintenance services|Invoices|Ongoing project|KONE digital tools|A complaint|Feedback about KONE|Other

My query is about *|Installing new equipment in a new building|Installing new equipment in an existing building|Repairing or upgrading existing equipment|Maintenance services|Residential Flow in a new building|Residential Flow in an existing building|24/7 Connected Services|Other
Equipment/service type *|Elevators|Escalators|Doors|Smart building solutions|People Flow planning services|Multiple/other
Building type *|Residential|Office|Retail|Hotel|Leisure, education, special buildings|Medical|Public transportation and airports|Marine (e.g. vessels or offshore installations)|Other
Your role *|Architect|Builder|Resident|Housing board member|Facility manager|Building owner|Developer|Consultant|Other

Please notice, that when you submit this form, we will be collecting your personal data. For more information about personal data processing, please see our Privacy Statement.

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